Privacy policy
Introduction
At SkinSoSimple, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information. By using our services, you agree to the terms outlined here.
Information We Collect
Personal Information
We collect the following personal details:
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Name, email address, phone number
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Shipping and billing addresses
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Payment details
Automatically Collected Information
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IP address, browser type, and device information
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Browsing activity using cookies, log files, and analytics tools
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Geolocation information derived from your IP address
Skincare-Specific Data
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Photos submitted for skin analysis (deleted immediately after processing)
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Responses to skincare questionnaires (e.g., routines, preferences, or relevant health conditions)
Additional Data
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Purchase and transactional details
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Preferences and feedback via surveys or loyalty programs
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Interaction data from our site and advertisements
How We Use Your Information
We use the information collected to:
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Process and fulfill orders.
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Provide customer support and improve your experience.
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Communicate updates about your order or account.
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Deliver promotional offers (only with your consent).
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Enhance our website, services, and security.
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Understand and analyze site usage to optimize user experience.
Sharing Your Information
Third-Party Service Providers
We share data with trusted providers to facilitate:
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Payment processing
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Shipping and delivery
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Marketing, analytics, and IT services
Behavioral Advertising
We may share certain information about your browsing and purchase activity to provide targeted advertisements. For instance:
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We use Google Analytics to understand site usage. You can opt out here: https://tools.google.com/dlpage/gaoptout.
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To opt-out of targeted advertising, visit:
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Facebook: https://www.facebook.com/settings/?tab=ads
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Google: https://www.google.com/settings/ads/anonymous
Legal and Compliance
Your information may be disclosed to comply with legal obligations or protect our rights.
Aggregated Data
Non-identifiable data may be used for analytics, research, or marketing purposes.
Your Rights
Access, Update, or Deletion
You may request:
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Access to the information we hold about you
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Updates or corrections to your data
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Deletion of your personal data, except where required by law
To exercise these rights, contact us at support@skinsosimple.com.
Opt-Out Options
You can opt-out of:
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Receiving promotional communications
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Cookies and tracking (via browser settings)
Retention Policy
We retain your data for as long as necessary to:
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Fulfill your orders
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Provide services
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Meet legal requirements
Cookies and Tracking Technologies
We use cookies and similar tools to:
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Personalize your browsing experience
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Analyze site usage and improve functionality
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Serve tailored advertisements
You can manage your cookie preferences in your browser settings. Note: Certain features may not function without cookies.
AI Engine Policy
Users of our AI-powered skin analysis service confirm that they are 16 years or older. Photos are processed solely for analysis and deleted immediately. This service provides general skincare advice and does not substitute for professional medical guidance.
User-Generated Content
If you submit product reviews or other content, it may be displayed publicly. Please refrain from sharing sensitive personal information in these submissions.
Updates to This Policy
We may revise this policy periodically. Changes will be posted here with an updated revision date. Continuing to use our services indicates your acceptance of the revised terms.
Contact Us
For privacy-related inquiries, please email us at support@skinsosimple.com.