Policies

CELL PHONES

This is a digital detox atmosphere; please turn off all cell phones or electronic devices upon arrival.


CHILDREN / GUEST

This practice is designed as an adult environment, please leave the little ones at home… after all this is your time!  No additional guest allowed; this is a one on one service salon.


ARRIVAL TIME

Kindly arrive 15 minutes prior to your scheduled time to fill out all necessary forms. All appointments have been designed to allow all appropriate time for full enjoyment of each service. Please be aware that late arrivals will not receive extended treatment. 


PRICES & SERVICES

All prices and services are subject to change. We will do our best to keep clients up to date on any changes that may occur. It is encouraged that all clients inquire about pricing and available services when booking your appointment. 


APPOINTMENT CANCELLATION

Scheduled treatments are reserved especially for you. Cancelling or rescheduling require 24-hr notice for any appointment/service. We will email, call or text to confirm you appointment time; also including the address. If your appointment is not confirmed within the notification period (24  hrs in advance), your appointment is considered cancelled. 


PAYMENT

We accept Cash, Visa, MasterCard, Discover and American Express cards. Personal or traveler checks are not accepted. 


RETURNS & EXCHANGES

Products in original packaging with receipt can be returned for store credit or exchanged for another product within 14 days of purchase.  Without a receipt or products that have been opened/used cannot be returned or exchanged. 


GRATUITIES 

Gratuity is not included.  Gratuities are typically 15% - 20% of the service. However, the gratuity you leave is entirely based on your satisfaction.